Data Controller

The security of your personal data is important to us. In addition to our policies, your personal data is protected by the Data Protection Act 1998. Lidl UK GmbH is registered as a data controller with the Information Commissioners Office, Data Protection Number Z6682158. We may share information with third parties who provide a service to us, for the purposes outlined in this policy.

What data do we obtain from you?

When you visit the My Lidl website you are asked to register and create a profile in order to have an anonymous identity within the site. When you subscribe to the My Lidl website we collect the following personal information for the purpose of correctly sending the Newsletter and any other communications to you by e-mail: your E-mail address, and Title, Forename and Surname. If you are under 16 you should ask permission from a parent or guardian to subscribe to the My Lidl website. When you contact our Customer Services Department via the links and contact details given within the My Lidl website we collect the following personal information for the purpose of providing you with swift and accurate correspondence regarding any queries that you might have: Name, Surname, Address, City/Postcode, E-mail, and optionally your Title, Telephone and Fax Number. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

Please note that any personal information and data that you post within My Lidl is visible to other users – please refer to our rules of engagement here.

More information about how the My Lidl website works and cookies

A cookie is a text-only string of information that is passed to your computer’s hard disk through your web browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. The data collected will not be used to determine your personal identity or to create a link to the pseudonym under which your profile is generated without your explicit permission.

Like many websites, this website also uses cookies in order to provide you with a more personalised web service. If you also do not wish to receive these cookies then you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if these cookies are disabled, and so in order to enjoy the site to the full, we recommend that you leave them switched on.

For more information on cookies or on instructions on how to stop cookies being installed on your browser, please refer to various specific websites on the Internet, such as www.aboutcookies.org

The next link will provide an overview of all cookies we use and the purpose for which we use them. Some of these cookies are strictly designed to provide a secure and functional online service. As they are strictly necessary for its provision, the data protection guidelines allow us to place these cookies without having obtained direct user consent. Other cookies will only be stored once you have given your consent. Please find further information on these cookies here.

Links

Our website may contain links to other sites which are not owned and controlled by Lidl UK GmbH. The privacy policies of the operators of these sites may differ from those of Lidl UK GmbH. Therefore we cannot accept responsibility for the manner in which data is collected, stored and used by these operators.

Facebook

This online feature uses social plugins (“plugins”) of the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook obtains the information that you have accessed on the corresponding page of our website through the embedding of the plugin. If you are at that time logged into Facebook, Facebook will be able to allocate your visit to your Facebook account. If you interact with the plugins, (e.g. use the “Like” button) then this information will be transmitted by your browser directly to Facebook and stored there. If you are not on Facebook, Facebook may still be able to find out your IP address and store it. The plugins of Facebook can be embedded by website providers on their own website or platform. By clicking on the plugin registered Facebook users can automatically leave a note in their Facebook profile that they approve (“Like”) the linked contents of the respective website provider. The embedded Facebook plugin “communicates” continuously with Facebook and sends data immediately upon visiting the embedding website to Facebook – whether or not the user clicks on it. If the user is not logged in or not registered with Facebook, a cookie is still installed which carries identifying information, such as, for instance, B7cdTqgWq3fuDgIIFw47QPIO, and is valid for two years.

If the browser later re-connects with the server of the social network, this cookie will be transmitted then and can be used to create a profile. The information stored in the cookie may also still be retrieved retrospectively if the user registers later.

If the user is logged into Facebook during the current browser session, both the accessed website as well as the cookie will be transmitted – in this case the session ID will allow for this information to be clearly allocatable to the respective user account.

We are not acquainted with the purpose and extent of the data collection as well as any further processing and use of the data by Facebook. For further information as well as your rights in this respect and settings options available to protect your privacy, please contact Facebook Inc., or refer to Facebook’s data protection information. It is possible to block Facebook social plugins with add-ons for your browser, for instance with the “facebook blocker” (here).

Twitter

This online feature uses social plugins (“plugins”) of the social network twitter.com which is operated by Twitter Inc., 1355 Market Street, San Francisco, CA 94103, USA. Twitter obtains the information that you have accessed on the corresponding page of our website through the embedding of the plugin. If you are at that time logged into Twitter, Twitter will be able to allocate your visit to your Twitter account. If you interact with the plugins, (e.g. use the “Tweet” button) then this information will be transmitted by your browser directly to Twitter and stored there. If you are not on Twitter, Twitter may still be able to find out your IP address and store it. The plugins of Twitter can be embedded by website providers on their own website or platform. By clicking on the plugin registered Twitter users can automatically share a note on their Twitter feed (“Tweet”) the linked contents of the respective website provider. When the website first loads Twitter buttons for display, Twitter receives Log Data that includes the web pager that the user has visited and a cookie that identifies your browser. After a maximum of 10 days, Twitter will start the process of deleting, de-identifying or aggregating Widget Data, which is usually instantaneous but might take up to a week. Widget data may be used by Twitter to make suggestions as to who you might like to follow on Twitter and other content you might be interested in. To learn more about the feature, including how you can suspend it or turn it off, (here).

If the browser later re-connects with the server of the social network, this Widget Data will be transmitted then and can be used to create a profile. The information stored in the Widget Data may also still be retrieved retrospectively if the user registers later.

If the user is logged into Twitter during the current browser session, both the accessed website as well as the Widget Data will be transmitted – in this case the session ID will allow for this information to be clearly allocatable to the respective user account.

We are not acquainted with the purpose and extent of the data collection as well as any further processing and use of the data by Twitter. For further information as well as your rights in this respect and settings options available to protect your privacy, please contact Twitter Inc., or refer to Twitter’s Data Protection Policy. It is possible to block Twitter social plugins with add-ons for your browser, for instance with the “Twitter blocker”

Telephone

Should you contact our Customer Services Helpline we will collect sufficient personal data for the purpose of providing you with swift and accurate correspondence regarding any queries you may have. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

Data Security

We do not keep any information for longer than is necessary to serve its original intended purpose and ensure that any information is destroyed thereafter. We do not share information that we have collected at registration about you with any third party for their independent use without your express permission. However, we may disclose your personal information without your permission when we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime or in order to establish, exercise or defend our legal rights.

We do not sell, rent or loan information about you to anyone.

Policy Changes

Any changes to this privacy policy will be posted on this website and take effect immediately.

Your Rights

You have a right to access the personal data that is held about you. If you wish to request a copy of any information that is held about you or ask us to make any changes necessary to ensure that it is accurate and kept up-to-date, please write to: Data Protection Officer, Lidl UK GmbH, 19 Worple Road, London SW19 4JS, enclosing your postal details and a cheque for £10 payable to Lidl UK GmbH.

Contact

Should you have any queries regarding the above policy, please e-mail us at data.protection@lidl.co.uk