on 17-12-2016 09:27 AM
PLEASE CAN YOU TELL ME WHY YOU HAVE STARTED TO MIX THE CRANBERRY LIGHT WITH THE CRANBERRY AND RASPBERRY I HAVE TO SEARCH ALL THROUGH THE BOXES AND HAS IN OUR STORE THEIR ON TOP SHELF IT VERY HARD TO DO
on 17-12-2016 07:05 PM
I was confused too. The cranberry light was in the same section as the L.E.D. light, complained to a member of staff but he says they're two staff members light, but he offered to carry my bag to the car, but I declined as it was quite light. Decided to set off home whilst still day -light. Fortunately traffic was light. Went home and popped round to neighbour for light relief,but he was drunk, out like a light. Saw him later but made light of it. @wendyr @harryflatters
on 18-12-2016 05:46 PM
Welcome to the forum or whatever it's called @wendyr ! Hope you find it's fun and there is usually all sorts of useful info. on here as well - also some useless, it's fair to say!! We usually have fun and a bit of a laugh as you can tell from @sergei reply making light of your query!! By the way, no need to shout!! (using capitals!) and just to make clear, I am not the neighbour to whom he refers!
on 19-12-2016 07:51 AM
3 weeks ago
It can be annoying @Tanith but I choose to accept this as a more exciting way to shop. A bit like winning a small prize each time the sought after item is found! As previously discussed in here, soda water is a real bonus. And unsweetened soya milk (which I don't buy myself but have noticed when looking for someone else). A year or so ago it was 4 pack live natural yoghurt but now there is only vanilla anyway 😟 Ah well, switched to the non live Greek stuff. It tastes nice.
on 19-12-2016 09:34 AM
And welcome to the My Lidl community
We're sorry to hear about this but unfortunately we're unable to respond to customer service enquiries within My Lidl. Instead, please email firstname.lastname@example.org or give them a call on 0800 977 7766 and they should be able to help.
My Lidl team
3 weeks ago
Benefit to Lidl is that (hopefully) each box goes down at the smae rate, so the shelf area is reduced. The problem is that if the box does not shift then you start digging in the box underneath making the structure unstable. OR even worse, move the box to another location, and annoy other shoppers.
2 weeks ago
I agree with the comment about the unstable structures @Tanith, it is a brave soul who searches too far down for the elusive soda water! I have yet to see one topple though. I suppose those who have played Jenga know better than to risk it while others remain in total ignorance that Lidl even sell soda water. I shopped there for 4 years before I found a bottle hiding among the tonic etc.
A while back there was no tartare sauce amongst the horseradish and I think that is because there never was. It was just trays of horseradish upon trays of horseradish. Well, I had to solve that by getting some tartare sauce from a different shop. Sometimes we have to do these things... visit the competitors, it reminds us why Lidl is better! (Apart from stocking tartare sauce on this occasion)
We're sorry that we're unable to respond to customer service enquiries within My Lidl. Instead, please email email@example.com or give us a call on 0800 977 7766 and we'll be happy to help. For questions and feedback regarding the My Lidl website itself, please email firstname.lastname@example.org Thank you!