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Product reviews

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Respected Contributor

Product reviews

Given the number of items that Lidl sells, it does seem a shame that there are so few reviews. It also means that, for example the Deluxe Pulled Venison Cracker, if someone (me) got one that was a bit dry and someone else ( @Mrsbratwurst ) got one that was just right, there are not enough reviews to allow an informed judgement. Was I just unlucky or was Tarantula just lucky? We do not know. It is really disappointing that people do not leave more reviews on products. However, theer are only a few regulars on here.

12 REPLIES
Community Manager

Re: Product reviews

Hi @Tanith

 

Thank you for your comment. 

 

We do encourage people to leave product reviews when they can. If anyone is interested in leaving a comment they can access the product review section here

 

Best wishes, 

 

My Lidl Team
Regular Contributor

Re: Product reviews

Where do i put my review
Respected Contributor

Re: Product reviews

Not sure which sort of product review you are thinking of @louloubelle If it's for a particular Lidl product in the food line then click on the 'product review' button on the grey toolbar at the top of the page.  Find your product and away you go!!  If you have been chosen to receive a sample of a Lidl product (non food line!) then your review should be in the same thread which Lidl started about that particular product.  A number of people think this is a poor idea since the reviews get 'lost' and are difficult for anyone to find which rather defeats the point!  It would be much better if there was a seperate section devoted to reviews but so far that's not happening @Lidl

Respected Contributor

Re: Product reviews

I won't be able to help with the venison 'wotsit' @Tanith since swmbo doesn't like venison Man Sad unfortunate because I love it!! Still, I have tried to do my bit on the 'product review' front and will continue to do so. Smiley Very Happy

Trusted Contributor

Re: Product reviews

You are so right @Tanith.  Same thing happened with another product - Pie to share Venison and merlot pie with shortcrust base and beautiful puff pastry topping.  Very disappointing for me.  It was full of gravy, very nice gravy you could really smell and taste the wine.  Venison braised with some carrots which were visible but the whole  pie only contained about five small pieces of meat.  Whereas @JustJoy had one of these pies and her's had loads of venison in the pie, she even took a photo.

Respected Contributor

Re: Product reviews

Perhaps @Lidl it is not done (that often) because it can be difficult to find a particular item. The way that product reviews section is set up is terrible, expecially when compared to the new recipe section, with its tags and sections. Even the new recipe section will outlive its design as more recipes get added. The important thing is to get the basics right then everything else can come together.

 

@Mrsbratwurst- all a bit hit and miss!

Trusted Contributor

Re: Product reviews

To be honest, I find the Product Review site a bit hit and miss and I reviewed quite a few, usually on the products I do regularly buy, food and other household items and pet food, having a dog and a cat.  The items sometimes that come up in the  general run of items go from one extreme to the other ie a cleaning product followed by an alcoholic product.  I only pass comment on items we use or buy and try and pass comment.  If the flow of products don't flow to my way, I loose interest and switch off. @Tanith

Respected Contributor

Re: Product reviews

A novel way of handling reviews is to be able to put in your shopping list (and be able to save it - since you might be buying the same items each week) so that all the items come up and you can then select each one to review.

Trusted Contributor

Re: Product reviews

As I've pointed out many times the reviews section lists products that were withdrawn years ago eg Steeplewood Cider and has photos showing out of date packaging eg Hatherwood Ruby Rooster Ale