Product Sampling Terms & Conditions

Product Sampling Terms and Conditions


My Lidl Product Sampling Terms & Conditions


By participating in the My Lidl website Product Sampling Group or any product sampling facilitated through the My Lidl website, you agree to be bound by these Terms and Conditions and any linked policies.


We may change these Terms and Conditions from time to time and so you should check this page regularly. Your participation in any product sampling will be deemed an acceptance of the Terms and Conditions applicable at the time of use. 


  1. Definitions 


"You" means You, the user of the My Lidl website and "Your" shall be interpreted accordingly. 


"We/Us" means Lidl GB (registered in England No.02816429 and whose registered office is at 19 Worple Road, London, SW19 4JS). "Our" shall be interpreted accordingly. We operate the My Lidl website. We have appointed We are Social as a Moderator and who may act as Our representative in accordance with Section 3.5. 


“Moderators” shall refer to those we may designate employees or others to act as moderators and administrators for the site ("Moderators"). Moderators are distinguished by the rank of "Moderator" and/or an official My Lidl website logo as an avatar.


"User Information" means the personal details, which may be provided by You to Us via the My Lidl website. 


"Users" means the users of the My Lidl website collectively and/or individually as the context admits. 


"Website" means a site on the World Wide Web.


"My Lidl website" or “the website” shall mean the website located at


"Product Sampling" shall be used to refer to any process by which it is agreed a sample of a product will be sent to a user in exchange of a review of that product.


“Product Sample” means an item sent from us as part of that Product Sampling process.


“Participant” means anyone taking part in Product Sampling. “Participation” will be interpreted accordingly.


“Review” shall mean the written critical appraisal of the product sample supplied to the participant.


  1. How to register interest in participation


2.1. To register interest in becoming a participant in product sampling, users must post a comment on the product sampling group on telling us they are interested in participating. No personal data must be included in the post and any data posted must be your own.

2.2. Users registering interest must be a resident in the UK (excluding Northern Ireland) and aged 18 years or over on the day they submit their details via private message on the Site and must be a member of the My Lidl Community. 2.3. Only one request per person is permitted.

2.4. Product Sampling is not open to employees, representatives, legal successors or contractors of Lidl GB, 19 Worple Road, London, SW19 4JS.

2.5. All entries must be made directly by the individual entering the Product Sampling. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed and all such entries will be disqualified and any prize awarded will be void. No entries from consumer groups, 3rd parties or bulk entries will be accepted.

2.6. No purchase is necessary to participate in Product Sampling. Purchasing goods does not result in any advantage to a potential participant. The request for a free sample is free of charge.

2.7. The Site is operated by the our provider CMNTY (“Operator”) and all comments registering interest will be stored within the My Lidl community on a server owned by the Operator.


  1. Participant Selection


3.1 A number of participants equal to the number of available product samples, will be selected by a member of the My Lidl Management team. Which users are selected for participation will be at the discretion of the My Lidl Management team. The offer is limited to a certain number of samples as specified. When these have been claimed, the offer will end or a 30 natural days following the date the post is made.

3.2 Selected participants will be notified by private message within the My Lidl community. Selected participants will need to follow the instructions in the notification message.

3.3 Selected participants must reply to the message within 5 natural days of first notification to receive the sample

3.4 No responsibility will be taken by Lidl for replies which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be delivered for any technical or other reasons. No correspondence will be entered into.

3.5 In the event that a user fails to reply to a message from a My Lidl moderator offering a product sample within 5 natural days of first notification we reserve the right to withdraw the product sample invitation and offer the sample to a reserve participant selected at the same time as the original participant.

3.6. If it is suspected that an entrant uses multiple e-mail addresses or accounts to submit more than one (1) entry, only one (1) entry will be considered. In the event of a dispute over who submitted an online entry, the “Authorized Account Holder” of the e-mail account used to participate in the product sampling at the actual time of entry, will be deemed to be the Authorized Account Holder is the natural person to whom the applicable Internet service provider, online service provider or other organization has assigned the email address for the domain associated with the submitted e-mail address. In the event of a joint account, a total of one (1) sample will be sent in the name of the first-named account holder. Proof to Promoter’s satisfaction of being the authorized account subscriber may be required by Promoter in order to verify eligibility.


  1. Product samples


4.1. We will not replace any lost, mutilated or stolen product samples. All taxes, costs, liabilities and unspecified expenses associated with the usage of the product sample are the sole responsibility of the winner.

4.2. The Product Sample is as stated in the Product Sampling Group thread and participant selection notification. Product Samples are not refundable or exchangeable in store, cannot be resold and will only be awarded directly to the selected participant. There is no cash alternative. Product Samples are subject to availability and in the event that the Product Samples offered are unavailable due to circumstances beyond the our control, we reserve the right to offer an alternative product sample or to rescind the offer of participation altogether. Please allow at least 30 days for delivery.



  1. Personal Data


5.1. All information you submit to us in connection with Product Sampling (including any information submitted as part of a private message) is subject to and will be treated in a manner consistent with the website’s Privacy Policy accessible at <>.

5.2. By participating in the Product Sampling Group, you agree that the Promoter may collect and use your personal information in accordance with these terms and conditions and acknowledge that you have read and accepted the Promoter’s Privacy Policy. We will not retain any personal information outside of what is already submitted to the My Lidl community.

5.3 By participating in Product Sampling the selected participants hereby agree to their name and address being made available on request.

5.4. Lidl GB is registered under the Data Protection Act 1998 and our registration number is Z6682158.

5.5. The participant agrees to allow the Promoter to use details of their username, for any advertising and publicity without additional compensation.

5.6. User’s information will further be used and shared with We are Social, Alphabeta 14, 18 Finsbury Square, London EC2A 1AH for the purpose of providing the Prize.

5.7. Any personal data you are asked to provide in the course of participating in the Product Sampling will be used solely in order to deliver the Product Sample and in accordance with these terms and conditions and in compliance with current data protection legislation and will not be disclosed to any 3rd party except for the purpose of providing the Product Sample.

5.8. Once the Product Sample has been dispatched all personal data supplied for the purpose of participating in the Product sampling will be disposed of securely.


  1. Intellectual Property Rights


6.1.You warrant and represent that you own (or are the rightful licensor of) all rights (such as, but not limited to, patents, trademarks, copyrights, design rights or know how) in or relating to the review and any accompanying images which you submit to the website. Photography must not be digitally or otherwise altered.

6.2. You shall upon request provide to the Promoter a copy of written proof of any licence. You acknowledge and agree that you will be liable for compensating any third party whose rights have been infringed (for example, but not limited to, infringing any intellectual property right by failing to comply with any labelling requirements of that third party or if a criminal offence has taken place) by your submission of the review to the website.

6.3.In particular (but without limitation to paragraph 6.1), the participant warrants and represents that should a person be shown in the submission photograph, each person shown in the photograph has consented to the use of their image and the submission of the submission photograph to the website for the purpose of participation in Product Sampling.

6.4. By submitting this review, you consent to the Promoter publishing the submitted entry on the My Lidl website and, or in any promotional materials.

6.5. The Operator reserves the right to remove entries from the Product Sampling if it receives notice or otherwise believes that the rights of a third party are infringed or if the risk of such an infringement exists. Upon removal an entry will be disqualified and become ineligible for consideration in the Product Sampling described above. If a third party claims compensation for the infringement of their rights, you shall keep the Promoter indemnified in respect of any liabilities it incurs in respect of such claims.


  1. Premature Termination / Exclusion of participants


7.1. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, Lidl reserves the right to remove or amend a post in the Product Sampling Group.

7.2. Promoter assumes no responsibility for and will disqualify entries that are: stolen, late, lost, illegible, incomplete, invalid, unintelligible, damaged, destroyed, delayed, misdirected, not received, or that have incorrect or inaccurate entry information, whether caused by any of the equipment or programming associated with or utilized in the Product Sampling, or by any human, mechanical or electronic error which may occur in the processing of the entries in the Product Sampling, or other errors appearing within the terms or in any the Product Sampling related advertisements. Proof of sending will not be accepted as proof of receipt, and no correspondence will be entered into.

7.3. Lidl assumes no responsibility for any typographical or other error in the writing of the Product Sample post, administration of the Product Sampling process, and the delivery of the Product Sample, any problems or technical malfunction of any telephone network or lines, mobile phone, computer systems, online systems, servers or providers, computer equipment, software, failure of any e-mail or players on account of technical problems or traffic congestion on the Internet or on any web site, or any combination thereof, including, without limitation, any injury or damage to the users or any other person’s computer system/software or mobile phone or other portable electronic device related to or resulting from participation or downloading any materials involved the Product Sampling process.


  1. General


8.1. To the fullest extent possible in law, Lidl does not accept liability for any losses or claims whatsoever arising out of participation in the Product Sampling and the acceptance of any Product Sample.

8.2. This promotion is not affiliated with, sponsored by or endorsed by the product or retailer featured in the product sample. Trademarks, logos and names of the products and retailers are the property of their respective owner.

8.3. Participants are responsible for all costs and expenses relating to participation in the Product Sampling, such as the cost of accessing the internet etc.

8.4. Except as otherwise required by applicable law, Lidl shall not be liable for the content of any externally linked web sites.

8.5. Lidl reserves the right to investigate and reject claims it believes to be of a fraudulent nature. Should a claim be upheld as fraudulent Lidl reserves the right to pursue damages against individuals in connection with the claim.

8.6. Lidl does not guarantee continuous uninterrupted or secure access to the My Lidl Website. Numerous factors outside the control of our control may interfere with the operation of the Website. No responsibility will be accepted for any difficulties in registering interest in participating or any registrations of interest being corrupted.

8.7 The Promoter shall not be liable for any failure to comply with its obligations or obligated to provide an alternative or a substitution product sample to the selected participant, where the failure is caused by an event of Force Majeure and the selected participant does not receive any or all components of the prize as a result of such.

8.8 For the purpose of these Terms and Conditions, an “event of Force Majeure”, shall have the following meaning; all circumstances beyond the reasonable control of either the Lidl or the selected participant concerned, including acts of God, earthquake, flood, storm, lightning, fire, explosion, war, terrorism, riot, civil disturbance, sabotage, strike, lockout, slowdown, labour disturbances, accident, epidemic, difficulties to obtain required raw materials or labour, lack of or failing transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown of public utilities, changes of law, statutes, regulations or any other legislative measures, acts of governments, supranational organizations or other administrative or public agencies, orders or decrees of any court, acts of third parties, delay in delivery or defects in goods or materials or any other circumstances amounting to force majeure.

8.9. Lidl’s decisions in all promotional matters in relation to Product Sampling on the My Lidl website are final and no correspondence will be entered into.

8.10 Any question concerning the legal interpretation of the rules will be based on the law of England and Wales and the Courts of England and Wales will have exclusive jurisdiction.


Promoter: Lidl GB.

My Lidl Team